When Things Go Wrong

Sometimes things don’t go to plan such as someone not meeting the standards expected of them and letting the organisation and their colleagues down. With many years’ experience dealing with difficult situations, Bev can help you get things back on track.

Teamworking (Belbin)

“Simply putting together a group of people and expecting them to work as a team is not enough.” Bev is trained in the Belbin system which is effective in finding ways to get the best out of employees. Belbin and Bev Knight Ltd. can introduce new thinking and cut through problems which may be effecting the way a business runs.

WorldHost

Bev Knight is a WorldHost licensed trainer. The interactive WorldHost programme teaches your staff crucial customer service skills that can lead to: Increased revenue, repeat business, average spends and net sales Better communication between staff and customers Improved internal communication Increased staff motivation, and therefore, reduced staff turnover and absenteeism Higher quality assurance ratings and improved scores on sites like …

Pensions

With Automatic Enrolment in pensions now being a legal requirement, but being somewhat daunting for employers, we are here to help.

Retirement, Redundancy & Resignation

Planning for retiring members of staff and unexpected resignations is a key part of business continuity. We can help plan for these situations before they happen.

Attracting Talented Staff

We can help recruit the best people in the market and ultimately retain them within your organisation.

Training & Staff Development

Let us assist you with creating a training and staff development programme which will ultimately help keep your staff motivated.

How do I reward my staff?

Understanding how to reward employees to ensure staff feel appreciated at work is an important part of keeping a stable work environment. Bev Knight Ltd can help businesses understand the best way to reward their staff members using industry research.